Security and Peace of mind
Your personal information is not shared with anyone, other than what is required to service your account (such as sharing your address with the shipping company).
Your sensitive information (such as credit card number and phone number) is protected by VeriSign, the industry's leading encryption software.
Every purchase you make on LA Gems and Diamonds AUCTIONS is guaranteed; you are never accountable for fraudulent charges.
We also do everything in our power to protect customer information off-line. All of our customers' information is restricted in our offices. Only employees who need the information to perform a specific task are granted access to personally identifiable information.
LA Gems and Diamonds AUCTIONS is so confident in the diamonds we sell and in the certainty of your satisfaction, that we offer you a 100% lifetime upgrade policy for all of our listed diamonds! This upgrade policy is defined as a (minimum) 50% increase above your original purchase price. Your original purchase price is applied to your upgraded diamond and you simply pay the difference.
We promise to make purchasing jewelry from our website an enjoyable, hassle-free experience. We will do whatever it takes to ensure that you are happy with the quality, workmanship, value and service you receive.